Your privacy is not merely a legal obligation to us — it is a responsibility we take seriously every day. This document clearly explains how hari2 cuci collects, uses, stores and protects the personal information of every member in Malaysia.
Last updated: January 2026Hari2 cuci understands that member trust is our most valuable asset. Every day, hundreds of thousands of transactions are processed through our platform, and behind each transaction is personal information you have entrusted to us. We do not take that responsibility lightly.
This Privacy Policy is prepared in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and international best practices in data management. It transparently explains how we handle your information — from the moment you visit our website until after your account is closed.
Hari2 cuci operates on a simple principle: we only collect what is necessary, use it solely for the stated purposes, and protect it with the best available technology. We do not sell your data to anyone, and we never will.
To provide you with a secure, seamless, and personalised experience, hari2 cuci collects certain categories of information. The table below outlines the types of data collected and their purposes:
| Data Category | Examples of Information | Primary Purpose | Status |
|---|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Identity verification (KYC), fraud prevention | Mandatory |
| Contact Data | Email, phone number, address | Account communications, notifications, customer support | Mandatory |
| Financial Data | Bank account details, e-wallet information, transaction history | Deposit and withdrawal processing | Mandatory |
| Technical Data | IP address, device type, browser, operating system | Account security, fraud detection | Automatic |
| Game Data | Wagering history, wins, favourite games | Service improvement, responsible gaming | Automatic |
| Preference Data | Language preference, notification settings, feedback | A more personalised experience | Options |
Hari2 cuci collects your personal information through several different channels, depending on how you interact with our platform:
Information you provide directly:Every piece of information we collect is used for a specific and legitimate purpose. hari2 cuci will not use your data for any purpose not stated in this policy without obtaining your consent first.
Primary data processing purposes:Hari2 cuci does not sell, rent, or trade your personal information to any third party for their own commercial purposes. However, there are certain situations where we may need to share some of your information:
Third parties that may receive your data:All third parties we work with are required to comply with strict privacy policies and may only use your data for purposes we have specified in their service agreements with us.
Hari2 cuci continuously invests in the latest security technologies and procedures to ensure your personal data remains protected at all times. Data security is not just an add-on feature — it is at the core of how we build and operate our platform.
Security technologies we use:The hari2 cuci platform uses cookies and similar tracking technologies to enhance your experience, maintain account security and understand how users interact with our platform.
Types of cookies we use:You can manage your cookie settings through your internet browser at any time. Please note that disabling certain cookies may affect the functionality of some parts of our platform.
As a data subject under Malaysia's PDPA, you have certain rights regarding the personal information we hold about you. hari2 cuci fully respects these rights and provides straightforward mechanisms for you to exercise them.
You have the right to request a copy of all personal information we hold about you within 21 business days.
You may request correction of any inaccurate or outdated information via your account settings or customer support.
In certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your data in a machine-readable format for transfer to another service provider.
You may request a restriction on the processing of your data in certain situations while a dispute or review is ongoing.
Hari2 cuci does not retain your personal data longer than necessary for the purpose it was collected. Retention periods are determined based on operational needs, legal obligations, and applicable regulatory requirements.
Data retention period guidelines:Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be linked to you personally.
Hari2 cuci reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, current legal requirements, or improvements in how we protect your data.
When significant changes occur, we will notify you through one of the following methods:
The "Last Updated" date shown at the top of this page always reflects the latest version of this policy. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns or complaints regarding this Privacy Policy or how hari2 cuci handles your personal data, our Data Protection Officer team is ready to assist.
You can reach us via:
If you are dissatisfied with how we have handled your complaint, you have the right to submit a complaint to the Personal Data Protection Commissioner of Malaysia through the official Malaysia PDPA website.
Six core data protection principles that make hari2 cuci the most trusted platform in Malaysia
All data transmitted between your device and hari2 cuci servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
The hari2 cuci KYC process uses an advanced document verification system. Your documents are processed in a secure environment and are not retained longer than necessary.
Hari2 cuci has never and will never sell members' personal data to any party for commercial purposes. Your data belongs to you — we are simply its custodian.
The hari2 cuci cybersecurity team monitors all platform activity around the clock, with automated alert systems that detect any unusual activity in real time.
All data management practices at hari2 cuci fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your legal rights are always upheld.
Through your hari2 cuci account settings, you can manage your privacy preferences, notification settings and personal data at any time without needing to contact support.